Hello, please help, Item no.: 178038416638a buyer won 3 auctions from me with a total of 13 (!) different model railway carriages. I sent these as combined shipping with DHL in one package - 5 kg, immediately after payment was received. Buyer’s note "Good day! Please pack the item securely and compactly! Thank you very much" I did that too, each wagon individually in bubble wrap, stuffing, etc. The package also arrived 2 days later!Yesterday the buyer reported a "item not rec...

Hello @oldies-ontour I’ve closed and removed everything. You did everything right and packed it accordingly. You had nothing to do with the next step and don’t have to take responsibility for anything here either. If the user opens any further reviews or cases, feel free to get back here again. Best regards Samantha

Buyer reports "item not received" and is demanding payment from me because of a box that was too large? | Members help members

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Buyer reports "item not received" and is demanding payment from me because of a box that was too large? | Members help members | eBay Germany