Buyer reports unjustified damage | Members help members

66detroit66 · 2026-02-13T00:58:43.600000Z

I sent flawless goods and now the buyer is claiming that these (sandals) are totally broken. In the photos they are also like that and it looks as if this was caused by force. He also says that the goods were delivered quickly and were in good condition. As it looks now in the photos he took, the shoes also look worn or not like the ones I sent. What is really bothering me now is how I can prove that these cannot be my shoes.I also can't send photos with the report, because I can't find anything about how I can upload them. Is there a way to do that?

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Buyer reports unjustified damage | Members help members | eBay Germany