Buyer simply sends the goods back | Members help members

05andrew12 · 2025-12-06T11:04:39.401000Z

Hello, what do I do in this case: The buyer ordered something and paid. After I sent the package, he wrote to me via eBay message that he had canceled and that I should transfer the amount back to him and that he would send the goods back. I replied that I do not accept returns and it also says so in my auctions. Now the package arrived here today? What do you do in a case like this? Just refund the amount, without shipping costs of course, via eBay?

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Buyer simply sends the goods back | Members help members | eBay Germany