Buyer doesn't understand that he has to pick up his parcel from the parcel locker. | Members help members

heibeer · 2025-09-14T10:40:17.594000Z

Buyer contacts me because his package still hasn't arrived.I send him the tracking number, but he tells me it's invalid; at the same time he sends me a photo of his pickup card from dhl, which says that his package is ready for pickup at the Packstation.Now he wants to call dhl tomorrow???What's wrong with people that they no longer understand simple processes??

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Buyer doesn't understand that he has to pick up his parcel from the parcel locker. | Members help members | eBay Germany