Buyer reported for suspected fraud - now what? | Members help members

uncle_watermelon · 2025-09-08T17:45:35.439000Z

Hello,at the beginning of the year I reported a buyer in Mexico to eBay because he was obviously abusing eBay’s buyer protection for fraudulent purposes. To put it briefly, he orders goods without tracking and then reports them as not received, getting the money paid out back in the process. I have had the same approach confirmed by at least two other sellers whom he defrauded in the same way.I summarized this and sent it to eBay via “Report buyer.” Since then, there has been silence - nothing has come from eBay and the Mexican has apparently blocked me.Question: How can something like this be “escalated”?I find this especially bad, as eBay often emphasizes how seriously they take fraudulent behavior and are prepared to draw consequences.I do have an email reference number for this, in case someone at eBay should read this: [#7b073b8f2dd4478fa107bb27b88ee6b8#]I still have the full report and could share it at any time.Many thanks in advance to the community!

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Buyer reported for suspected fraud - now what? | Members help members | eBay Germany