I’d like to pass along 2 error messages, but I keep getting stuck with the automated assistant (AI). 1. When I receive a shipment with a tracking number, I get the system message “was successfully delivered” long before it has actually been delivered. Even though the delivery only happens much later on the same day, sometimes not until the next day. That is very confusing and should be fixed. 2. A buyer entered the delivery address in the system with the company name and their own name...

Hello @oberschaumschlaeger , many thanks for your post. You are welcome to contact eBay Customer Service if you’d like. Here you’ll find our contact information. If you would like our support here, please also provide the relevant eBay item number(s) involved. @perfect-sally thanks for tagging. Best regards Elke

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Can customer service be contacted? | Members help members | eBay Germany