Cancel purchase after refund | Members help members

dieter_hh01 · 2026-01-02T16:43:35.112000Z

I am the seller and have fully refunded the buyer the purchase amount in order to clarify the shipping costs. After that, the buyer told me that he is no longer interested in the purchase. Now the order is in my eBay. I wanted to cancel the purchase. eBay says that the cancellation is not possible because of the refund. How can I delete, cancel, void, or do something similar with the purchase from the orders?

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Cancel purchase after refund | Members help members | eBay Germany