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No item received, no money back, grrr....
I don't know ebay very well. My item didn't arrive and the seller didn't respond. When I involved ebay, the seller got in touch, apologized, and promised to send the item. But that didn't happen. Then I demanded that the amount of €256 be refunded, which also didn't happen. Now Ebay has closed the case because the 21-day deadline has passed. Is there still any chance to do something?
1 comment
perfect-sally
Mentor3 weeks agoIf you reported an item as not received, why then let the deadline pass? If eBay closes it, then the matter is done for eBay.
You can try to see whether it’s possible to open a dispute with the payment provider.
Always remember: deadlines are there to be met!