No rights as a saleswoman | Members help members

antje1033 · 2025-10-03T16:41:26.759000Z

What do you think about this?I sold a new Bogner dress here. Since the buyer wanted to go on vacation, I was supposed to send the dress quickly. Unfortunately, in all the rush I sent my new Bogner dress. I apologized immediately and wrote to her (19/9) that I would send her the correct dress right after her vacation. But the buyer only wrote days later that she would keep the wrong dress. I then wrote to her that this is my own, much more expensive dress and I want it back. But she said it had already been worn and given to her friend. But I insisted on this return. She can’t just keep the more expensive dress. I couldn’t send the correct dress either, because then she would have had 2 expensive Bogner dresses. So now she didn’t get her way and out of frustration she opened a case here twice saying she had not received her dress…. which isn’t true, she could have received the correct dress two weeks ago. She didn’t want that, she wanted to keep the more expensive dress. Then she had supposedly bought another dress and no longer wanted her real dress…. because of that I also couldn’t send the correct one. If eBay gives her the right, she would have had 2 Bogner dresses and the money back too…. and that’s exactly what happened, eBay gave her the right and she got her money refunded. I think that is outrageous and a bad decision! What do you think in this chaos?

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No rights as a saleswoman | Members help members | eBay Germany