Hello everyone,I’m trying to change the bank account details for payouts in my private eBay account, since my old account was closed on 31.12.2025.The new IBAN is recognized correctly, but there is an error at the security verification step via SMS:Instead of a 6-digit code, I only receive the SMS“.Do not share it with anyone else”, but no code.I have already tried the following without success:– deleted cookies and cache– used a different browser (Edge → Chrome)– checked / cleared SMS storage–...

Hello Melina, hello eBay team,many thanks for your support and the ticket you opened. I just wanted to let you know that the problem has now been solved – and it turned out to be actually due to my device or the SIM card configuration. The good news: I was not only able to successfully change the bank account details for payouts, but also update the payment method on file. Everything is working as usual now.So the problem was not an error on eBay's part, but a technical peculiarity on my side. I...

No SMS verification code - payout account cannot be changed | Members help members

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No SMS verification code - payout account cannot be changed | Members help members | eBay Germany