No more access to old phone number – account cannot be restored | Members help members

diverskid · 2025-12-12T21:48:17.486000Z

Hello,I can’t log in to my eBay account because the security code is always being sent to an old phone number that hasn’t existed for years. I no longer have access to it and therefore can’t receive the code.Please help me manually verify my account and remove the old phone number.I can provide the following information to confirm my identity:registered email address, previous delivery addresses, previous payment methods (e.g. PayPal), purchase historyThank you very much for your help!

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No more access to old phone number – account cannot be restored | Members help members | eBay Germany