No help from eBay customer service | Members help members

ebyjp0 · 2025-09-25T15:31:35.444000Z

I receive no help from eBay, no attempt by me was successful. I see no other way to contact eBay than this. I have been with eBay for 5 years and half of my items that I sell are in the price range above EUR 1,000. In addition to a commission of around 10% for listings on eBay, the purchase prices are not paid out despite satisfied messages from the buyers. For two days I have been calling customer service and am only passed from one employee to the next, but nobody is responsible. In the meantime I was even promised that the purchase prices would be paid out ... but that was a blatant lie, because nothing happened. Most recently I was stuck in the service hold queue for around 45 minutes, the fourth contact person wanted to put me through to the supervisor, but nothing happened and in the end my request was simply forwarded by email to the responsible department. I was once again assured of a reply, but to this day I have not been helped or even sent a message. I will probably have to look for alternative platforms.

Discussions

No help from eBay customer service | Members help members | eBay Germany