Didn’t receive an invoice from the seller. Ebay isn’t helping me.

Question

I bought an iPad last year. Unfortunately, there is a warranty problem. But to claim the warranty, I need an invoice. I have already called eBay twice. Both times I was promised that the seller would get in touch with the invoice. But nothing has happened. Today I tried again, but the chatbot keeps stopping with the message that there is a technical problem. This has now been dragging on for over 1.5 months, and the warranty expires in March. Being an eBay Plus member probably doesn't help eithe...

perfect-sally · Accepted Answer

Please don’t create multiple threads about the same topic, that only causes chaos. Thanks