AI error | Members help members

tentacle22 · 2025-09-16T11:41:23.481000Z

The AI is broken right now !!!! Whether you enter a question or a proposition, it ALWAYS only gives one of three different answers: 1. "To help you, please enter a sentence or a question."2. "Please rephrase your request so I can help you further."3. "You can tell me what you need help with by entering a sentence or a question here." Examples:How do I contact customer service?You can tell me what you need help with by entering a sentence or a question here. How can I make a claim for an item that was not delivered?Please rephrase your request so I can help you further. Where can I claim compensation for damage caused by eBay shipping?You can tell me what you need help with by entering a sentence or a question here. please call me backPlease rephrase your request so I can help you further. How can I contact a staff member from eBay service?To help you, please enter a sentence or a question. No way to contact the service or staff. After my 2nd attempt with the phone number from the legal notice and each time after over 5 minutes with the AI I finally got through to a staff member, that person suddenly could no longer hear me???? My phone is working perfectly; I just checked it again in a call afterward.Nothing is working at eBay right now !!!!!!!!!!!! Or are these deliberate attempts to avoid the service or force people into eBay Plus???? I have now been trying for over 1.5 hours to get a solution and NOTHING is working !!!!!!!!!!!!!!!!!!!!!! There urgently needs to be a sensible contact option for customer service, simply a "request a callback" button on the help page!!!!!!!!!!!!! No service barriers through AI, both in text and on the phone, because then customers are necessary and understandably already frustrated and aggressive as soon as they can finally talk to a human after many minutes or hours !!!!!!!!!!!!!!!!!!!!

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AI error | Members help members | eBay Germany