Account restricted VAT ID No. | Members help members

schneiderkick · 2025-12-26T07:18:39.152000Z

I received the message that I should correct my data or VAT ID within 7 days, otherwise my eBay account would be restricted.Since 2021 I have been selling commercially on eBay and had never had any problems in this regard, so of course I was very unsettled by this message.I checked everything, found no error, saved the data and sent it. A short time later I received the above-mentioned message from eBay again.I received a call from eBay, where I was told that a wrongly placed period or comma can lead to this issue.So I checked again and sure enough, I found a comma after my first name, which I removed, saved and sent.I was 100% sure that this was the error and that everything would be fine again now.To be on the safe side, I called eBay and wanted to be connected with an employee, but the AI simply ended the conversation.... after the third attempt I gave up.On Christmas Eve around 6 p.m. I saw that my account had been restricted, all listings had been removed.On 25/12/25 I reached an employee - the AI was merciful - and finally found out what the problem actually was: my VAT ID would not be active with the tax office!Why isn't the EXACT problem communicated right away?You keep searching through the stored data, and you can search for a long time!If the exact problem had been named right away, it could have been addressed immediately in the right place!But no, the shop is shut down on Christmas, especially since I thought I had found the error. What does eBay think when I am supposed to sort this out with the authorities now between the holidays?I immediately described this incident by email to the Federal Central Tax Office and asked for help, but now over Christmas and New Year's that can take time.This is not the first time I have felt left alone with a problem by eBay, but this really takes the cake.I have been on eBay since 2002, commercially since 2021.With a lot of effort I built up a customer base.The first follower bailed because eBay nicely tells my customers that "this shop has no stock" - after so many years of good work by me.Now I wanted to delete some of my items, which have now been moved to "unsold". I don't even have access to them there either.But this is my property, I want to be free to decide what I want to delete from eBay...I am so disappointed by how this has gone, until it can be resolved at the authorities sometime in early January.Merry Christmas Cornelia Conen

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Account restricted VAT ID No. | Members help members | eBay Germany