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Monitoring of age-18+ offerings and suspected commercial private sales
Summary: magazin_und_autogramm_privat asks the eBay team questions about selling DVDs and Blu-rays with FSK-18 approval, especially regarding compliance with shipping requirements including age verification. They express concerns about low shipping prices and possible non-compliance with regulations. They also ask for clarification on how eBay checks private sellers with large stocks of new goods in order to ensure fair competitive conditions.
Dear eBay Team,
we commercially sell DVDs and Blu-rays with FSK 18 approval and ship them accordingly with age verification in line with your requirements. This results in significant shipping costs for us.
At the same time, we see numerous FSK 18 listings on eBay for only 4 to 5 euros including shipping. A low price does not in itself prove a violation. But it does raise the question for us whether a suitable shipping method is actually being used for these listings (with 8.18 euros shipping costs) and how eBay monitors compliance with its requirements.
In addition, there are seller accounts that present themselves as private, while at the same time offering thousands of items, including new goods in their original packaging. Here too, we ask you to tell us on the basis of which criteria eBay checks whether commercial activity is taking place.
Please answer us specifically:
How does eBay check whether FSK 18 items are actually shipped with age verification?
What measures does eBay take with listings or sellers that violate these requirements?
How does eBay check conspicuous private seller accounts with a very large stock of new goods?
We expect fair competitive conditions for sellers who comply with the requirements and bear the associated costs. We would appreciate a specific response.
Kind regards
bootyooty
Mentor2 weeks agoHello @magazin_und_autogramm_privat we're in a public community here, and even eBay employees who are present here cannot and may not provide such information here. But on point 1, I can tell you that eBay can't control that at all, can it?
But I can completely understand that certain sellers who have to pay fees here get annoyed with these private sellers, because it is unfair, after all.
In that case, a warning letter from a competition-law perspective would certainly be a good measure, but you would then have to initiate that yourselves with legal assistance.