Agree to goodwill refund, where can I find the button? | Members help members

syncmaster951p · 2026-01-08T18:22:27.406000Z

Hello,eBay has now written to me saying that, regarding a complaint about an item, the seller has agreed to give me a €50 goodwill refund and I may keep the item.I am now supposed to agree to this proposal.This message came from eBay customer service.I would be fine with that. But I can’t find any button where I can give my consent to this €50 goodwill refund.Where can I find it, please?

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Agree to goodwill refund, where can I find the button? | Members help members | eBay Germany