Customer wants a refund and is threatening to get a lawyer | Members help members

theoh-de2015 · 2025-12-07T10:46:11.974000Z

In 2024, I sold a Briwellna electric faucet. The faucet was new, and my wife didn’t want the color white. Now, in Dec. 2025, the buyer wants to return the faucet because it is allegedly defective and get a refund of the total amount including shipping costs. She is threatening to get a lawyer involved. What is the legal situation here? I am a private seller, thanks!

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Customer wants a refund and is threatening to get a lawyer | Members help members | eBay Germany