Email address accidentally assigned twice for two accounts | Members help members

stiefe587 · 2026-02-11T20:18:41.031000Z

Hi everyone.I spontaneously bought a voucher as a "guest" on eBay. A new username was assigned for the guest purchase. Unfortunately, when entering the address details for the purchase, I entered my email address, which is linked to a different eBay account of mine. However, the voucher was sent via eBay message to the "guest account" from the purchase. When I log in, I can only access the messages from my standard main account, but not the guest account where the voucher is stored. What can I do? I have an order number from the purchase, but that doesn't get me into a guest account.Many thanks in advance for any help.Best regards,David

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Email address accidentally assigned twice for two accounts | Members help members | eBay Germany