Hello, I sold an item and am getting multiple purchases, even though that shouldn’t actually be possible, because after the first purchase the item should no longer be available. The result was several cancellations and refunds. Today I even received another message about the item whose sale was canceled, saying I should ship the item. I’ve never experienced such chaos.How does something like this happen, and how can I make sure no more messages come in.

Hello @roderich60 , So it’s probably about this article:https://www.ebay.de/itm/336543255547 The original mistake is unfortunately on your side, because you listed the item with a quantity of 4x.So basically you offered 4 x the lot. If you canceled it, of course you can’t send anything.Then just ignore the email, it seems to be an error in the system; the problem is already known.

Repeated sale | Members help members

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Repeated sale | Members help members | eBay Germany