My company account was suddenly permanently blocked – no reason given, no way to resolve it | Members help members

supercodes.eu · 2025-10-19T11:00:00.474000Z

Hello everyone, my seller account supercodes.eu (business account) was suddenly suspended last night – without any specific reason. For my email inquiry to eBay customer service, I only received this standard response: "Your account was suspended because it exhibits a risk to eBay and to its community. Unfortunately, we are unable to remove the suspension from your account."I have not violated any rules. Yesterday I listed a few items on ebay.co.uk for the first time and edited one on ebay.de.On the same day, I also briefly logged into my old private account marcin92k (only for a private purchase).The system probably linked these two accounts – but both belong to me, and only the business account is intended for selling. I invested a lot of work into my listings – created texts and graphics in several languages, adjusted layouts, and prepared everything professionally. The fact that eBay is suspending my entire account without explanation and deleting all listings is completely incomprehensible and absurd to me. My questions:Can eBay permanently suspend a seller account without stating the specific reason or providing evidence?How can I request a genuine manual review to have the suspension lifted?I can provide all necessary documents (company registration, invoices, proof of identity, etc.).I would be very grateful if a moderator or someone with similar experience could tell me how I can proceed to reactivate the account. Best regards,Marcin

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My company account was suddenly permanently blocked – no reason given, no way to resolve it | Members help members | eBay Germany