I bought a new Tiny PC and received an incomplete used device from a private seller. Since the thing actually works, a replacement or a reduction in the purchase price would actually be more appropriate than a strict return. Is anything possible on eBay’s side, or would I actually have to take the legal route if the seller refuses to cooperate? For the seller, that’s basically try&error, and in the worst case he ends up paying the shipping costs.

You’ll need to sort out the partial refund with the seller!On eBay, only a return with a full refund is provided for, but the seller can also offer a partial refund within the return process.Whether a complaint is actually justified can’t be answered without knowing the item.Lately, it seems like you’ve been having problems with items or sellers more often if you look at the reviews you’ve left.

Possible reduction? | Members help members

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Possible reduction? | Members help members | eBay Germany