Message is not being sent - white window | Members help members

joha-263451 · 2026-04-30T08:51:58.144000Z

I want to send a message to a seller. When I click the "Send" button, a white window appears, but it has no content. Only the "X" at the top right to close the window is visible. When I click it, the window closes, but the message remains in draft status and is not sent. If I wait, nothing happens at all. The problem occurs in different browsers (Chrome, Edge, Firefox), even after deleting cookies, cache, etc. What is causing this, and what can I do to contact the seller anyway?

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Message is not being sent - white window | Members help members | eBay Germany