Remove negative rating | Members help members

urspitte-0 · 2026-02-19T18:30:50.708000Z

I sold an item on 30/1/2026. When I was about to pack it, I noticed that the item is damaged. I then refunded the buyer the amount on 30/1/2026. I wrote to the customer that the item is damaged and that I am refunding him the money. Yesterday, on 18/2/2026, the customer wrote in my review “Refund money immediately”. But he has already received the money a long time ago. I would like to have this sentence “Refund money immediately” deleted. How can I get it deleted? Can someone help me. Kind regardsUrsula

Discussions

Remove negative rating | Members help members | eBay Germany