As the title already says, we received a negative review with positive feedback. We have already informed the buyer in case it is possibly a misunderstanding.In such cases, is there a right to have it deleted if the buyer does not get in touch?If they do not know that a change can still be made afterward, this might be unpleasant for them and, for that reason alone, they may no longer contact us.At least that is possible.Positive reviews with negative feedback are, to my knowledge, deleted 🙂

Hello @gamesorder! In the first instance, the request for review removal should always be submitted via the Seller Inquiry Portal. I'm sure this way you'll already be able to get help. If not, please feel free to get back here briefly after you've received a corresponding response 🙂. Thanks and kind regards Miriam

Negative review, with positive feedback | Members help members

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Negative review, with positive feedback | Members help members | eBay Germany