A buyer of mine orders a music cassette every two weeks. Both deliveries(!) don’t arrive, and two cases are opened for non-receipt. I refund both in full since they were sent without tracking (too expensive for my items). The cases are thus closed. Another cassette from a fellow seller also doesn’t arrive for him, but that’s just by the way. Apparently you can open as many cases as you want. Now I’ve seen that the buyer also likes to leave negative feedback. Can the buyer still leave me neg...

if the buyer opens a buyer protection case and loses against the seller, their rating rights are revoked.

Is a negative review possible after a full refund due to non-receipt? | Members help members