Good evening everyone, I sell perfumes on eBay and have been noticing more and more lately that the return system is being abused by buyers.In two recent cases, returns were opened for reasons that were not confirmed after review:— in the first case, it was claimed that the fragrance had “gone bad” and had supposedly been stored incorrectly, although the expiration date had not passed and no signs of deterioration could be found;— in the second case, the buyer claimed that the bottle was le...

Hello @parfumkarawane , if you think that a user is manipulating the return process, you can report them for review. We are not able to inspect the item ourselves, but we will take action against the user if this pattern of behavior occurs repeatedly. You can find more about this here. Another option is to report the return. However, this is only possible if no refund has yet been issued. Here too, buyers are checked to see whether this behavior has occurred more freq...

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