Dear community,I sold 3 Coke glasses from MC Donalds and shipped them after payment.A short time later, the buyer messages me with pictures of Coke glasses. First the complete Coke glasses in picture 1, and then in pictures 2 and 3 shards of Coke glasses. Great. I had packed the glasses double and triple, so that nothing could possibly happen. And as I said, in picture 1 you can clearly see intact Coke glasses. After that I looked at his rating profile and found reviews from other sellers who ha...

We can't access the seller and therefore can't see whether they are acting commercially or privately.If he is registered as private, eBay unfortunately doesn't care!And in the pictures for the review, you can only see 1 broken glass, which is impossible to compare with anything.You might have had a small chance of getting the review removed if you had acted in accordance with eBay rules. But since eBay had to step in and refund, I don't see any chance anymore.

Negative rating unjustified | Members help members

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Negative rating unjustified | Members help members | eBay Germany