New customer - after years of activity | Members help members

peter-sein-ibay · 2025-09-15T10:09:29.453000Z

For some time now, at irregular intervals and without any recognizable cause, I have been receiving messages like: "You have signed in with a new device......"I can swear that my phone has been the same device for 2 years - and my laptop for 4 years. Consequently, the two IDs must still be the same too. No matter how I respond to this, there is no reaction. Since eBay's "customer service" consists only of lifeless junk; or has anyone of you ever had contact with a real, living person? Please tell me how that works!!! Am I left looking dumb and alone with this and 2 other problems as well. For a week now, the record of my purchases and sales has also drifted off into nirvana; here too there is no info, statement, answered questions ..... I will cancel my current activities - it used to work without eBay too.

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New customer - after years of activity | Members help members | eBay Germany