Non-receipt of ordered goods that were allegedly delivered | Members help members

albr-6755 · 2026-04-22T06:41:34.264000Z

On 05/03, I ordered goods from a seller on ebay and paid immediately. After asking several times about the whereabouts of the goods, I was told they had been handed over to DHL. After a few days, I asked again and was informed that the goods had been dropped off at a post shop. When I asked at the shop, the goods had been sent back because the storage period had been exceeded. When I asked ebay, the case was closed because of the alleged delivery to me, which is not true. No goods, money gone, and I think the seller is very happy. So much for buyer protection at ebay. Just outrageous.

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Non-receipt of ordered goods that were allegedly delivered | Members help members | eBay Germany