Does eBay help with negative feedback? | Members help members

kolti.24 · 2025-10-28T13:59:12.668000Z

I sold an item and the buyer is making a complaint about it. The item is supposedly defective.After extensive correspondence, I asked the buyer to send the item back at my expense so that I could make a complaint to the manufacturer.He didn’t do that, but instead left me a negative rating. Strange, for an item priced at about €70.Anyone with a guilty mind will think the worst. The buyer is apparently a customer of the manufacturer himself, and he will know that all items there can be identified by serial number.

Discussions

Does eBay help with negative feedback? | Members help members | eBay Germany