Hello community, hello eBay team,I am a private seller and have been active on eBay for years. Right now I’m dealing with a case that leaves me speechless and makes me wonder how eBay protects its honest sellers. **The case:**I sold a high-quality polarizing filter (Pro series) and shipped it properly. The buyer opened a buyer protection case for “item not as described” and claims he received a much cheaper model from a completely different series. As “proof,” he sent photos of a filter tha...

Hello @sergino1978 - I’m back after my vacation and am pleased to tell you that, due to the events and your description of this situation, we have now granted a goodwill payment. It is already visible in the tab "Payments" 🙂. For the future, please know that you’re welcome to contact our customer service or here in the community again if anything is unclear with a return, so that it doesn’t happen again that a return is accidentally closed too early with a full refund. Gla...

Obvious attempt at fraud – when will eBay finally step in? | Members help members

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Obvious attempt at fraud – when will eBay finally step in? | Members help members | eBay Germany