Package doesn't arrive, do you still get your money back? | Members help members

deadreaper · 2026-01-05T11:48:31.506000Z

As a seller, you have a tracking number, and the tracking shows that the package was dropped off.However, the package does not arrive.Then buyer protection kicks in and the buyer gets their money back.But what about the seller? Can they keep their money, or is it deducted again?The seller did everything right and also dropped off the package correctly.

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Package doesn't arrive, do you still get your money back? | Members help members | eBay Germany