Hello everyone. I hope someone can help me here, or at least give me some tips. So, the situation is this. I bought something on eBay on 8/01. The seller dropped the item off at a DHL parcel shop the very next day, where it was then picked up about 15 minutes later by a delivery driver. So far, so good. However, since 9/01, the status of the parcel has not changed, and it still says PICKUP SUCCESSFUL. The seller is really super helpful and has today filed a trace request on their side. Now to my...

You should above all make sure not to let the Buyer Protection deadline expire, because then eBay is out and can no longer help.If the seller cooperates so well, that’s all well and good, but he certainly can’t demand or expect that you wait until, or whether, the inquiry request comes to a result.If the delivery period has been exceeded, you shouldn’t wait too long to report an item not received!Once you’ve reported it, it’s first up to the seller whether he refunds right away or waits out the...

Package picked up by DHL but not delivered to this day. | Members help members

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Package picked up by DHL but not delivered to this day. | Members help members | eBay Germany