Package was never delivered - buyer protection is being denied | Members help members

blickdicht · 2026-06-05T14:36:46.502000Z

Hello, I ordered something, and after 1 week I received a tracking number for a package that had been delivered a day earlier. In my same town, but not to me, a few kilometers away. It’s a foreign tracking number - looked up for the same town. The package was never intended for me. A police report has been filed. UPS has confirmed to me that this package was never intended for me or my address. The details (weight) also do not match the contents. Ebay is refusing buyer protection because they think the package was delivered.An appeal was rejected immediately, and all other employees say that after a rejected appeal, no new one can be submitted. Maybe the community has some tips.I was always told in advance that my purchase was protected. And now I’ve fallen for a scammer - by the way, there are now several negative comments with exactly the same scam, but ebay acts as if that’s all correct.

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Package was never delivered - buyer protection is being denied | Members help members | eBay Germany