Package returned | Members help members

patsch-3849 · 2025-10-07T09:48:28.577000Z

I have a problem with a return shipment. The buyer provided incorrect or incomplete addresses. The package could not be delivered properly and was not picked up from the parcel station. After a certain storage period, it was then returned at my expense. I not only have to pay for the return shipping, but also refund the full purchase price and the original shipping costs. That is unfair – the mistake is not the seller’s, but we bear the full costs.How can this be handled. VGPatrick

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Package returned | Members help members | eBay Germany