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Price proposal received from China
Summary: scsc-69 opens a discussion about a quote from China. voli-maus and perfect-sally join the conversation, but no details of the discussion are visible because the content of the posts is missing. Further replies follow from scsc-69, with perfect-sally and voli-maus responding again.
Hello, I'm usually on Ebay as a buyer, but I've also already listed a few items as a private seller. So far it has always gone smoothly, and it was always within Germany. I thought I had also set it up so that I only ship within Germany, since I don't know anything about shipping abroad. I have now received a price suggestion, and the potential buyer's location is China. How can that be? My message to the buyer asking whether shipping would take place within Germany has not yet received a reply. Now I'm a bit at a loss, since I entered €7.69 for shipping (DHL), but shipping to China would cost at least €25. Has anyone ever had such a case? How can I prevent being asked to ship abroad? Or what settings are needed for that? Thanks in advance.
perfect-sally
Mentor2 months agoYou must explicitly exclude all countries you don't ship to. So if, for example, a Chinese customer buys something, they need a delivery address in Germany.
scsc-69
OP2 months agook, thanks. I thought I had set that when creating the account, but that wasn't the case.
perfect-sally
Mentor2 months agoThat doesn’t need to be set in the account, but on the item.
voli-maus
Mentor2 months agoGood that you asked here and made the country exclusion happen so quickly, @scsc-69 . 😊👍
voli-maus
Mentor2 months agoHello @scsc-69 ,
you don't have any country exclusions
Exclude delivery locations