Hello everyone, I am a private seller and generally set the cheaper shipping option for my listings. I include a note in every listing that if insured shipping is desired, you should simply send a quick message. Now I have a buyer who has already realized that he should have specified it. Still, he now wants his money back. I don’t have a tracking number, but I do have a photo of the shipping label at the post office. He has now opened a case on eBay, which I probably have to deal with today, ev...

@19camelderby84 wrote:Hello everyone, I am a private seller and generally set the cheaper shipping for my listings. I include a note in every listing saying that if insured shipping is desired, you should simply send me a quick message. Now I have a buyer who has now realized that he should have specified it. Nevertheless, he now wants his money back. I don’t have a tracking number, but I do have a photo with the shipping label at the post office. He has now opened a case with eBay, which I...

Private seller, buyer purchases without insured shipping, package disappeared | Members help members

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Private seller, buyer purchases without insured shipping, package disappeared | Members help members | eBay Germany