Problem with the dealer | Members help members

sa-757195 · 2025-10-25T08:08:53.658000Z

Hello, can you help me resolve my problem with the seller? I bought a scooter for €300 and after 3 months it broke down. Since it is still under warranty, I contacted the seller and he told me to send it to our workshop in Germany and that I should cover the shipping costs of €20 myself. Since 15/08/2025 I have contacted the seller several times to ask when the repair will be finished, but he keeps making false promises and says it will be done next week. So far, I have not gotten the scooter back. Is this a scam? I have all the emails to prove my claim. I have also contacted customer service on your website several times, but no one has replied. I ask for your help, as I have been using your website for over 8 years and have never had such a problem. Please reply to my message and thank you in advance."

Discussions

Problem with the dealer | Members help members | eBay Germany