Problem with an order (deception) | Members help members

schranza22 · 2025-12-04T15:07:50.910000Z

Hello I bought an RC vehicle a few days ago and unfortunately feel somewhat deceived.The item description said that “parts may be missing.” I assumed this meant small parts. In fact, however, the remote control and the charger are missing – only the vehicle was delivered.In addition, the package was only inadequately secured. The vehicle could move freely inside it, which caused it to hit the packaging during transport and apparently overturn several times. As a result, parts broke off and the vehicle was damaged. It was still shown intact in the listing image.I’m wondering whether I still have a right to a refund – or whether the seller was able to protect themselves through the vague wording in the description.Hopefully someone here can help me MfgHere is the text from the description Spoiler (mark to read)- Condition: Used. Good visual condition. May be missing something, may be broken.- Hersteller: Heng Long.- Scale: 1/16.- Material: I would say plastic.- Features: Camouflage color, camouflage net. Can shoot? Small pellets included.- Test: Not tested for functionality. Also very nice as a display model.- Note: It may also be somewhat dusty. It cannot be ruled out that parts may come loose during transport. Battery possibly empty.Private sale. No exchange, warranty.- Condition: Used. Good visual condition. May be missing something, may be broken.- Manufacturer: Heng Long.- Scale: 1/16.- Material: I would say plastic.- Features: Camouflage color, camouflage net. Can shoot? Small pellets included.- Test: Not tested for functionality. Also very nice as a display model.- Note: It may also be somewhat dusty. It cannot be ruled out that parts may come loose during transport. Battery possibly empty.Private sale. No exchange, warranty.

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