Problem with refund for international shipping | Members help members

cavo · 2025-12-18T12:43:41.735000Z

Hello, I bought and paid for a vinyl LP abroad. Shipping via the international eBay shipping center in the UK. The item never arrived at my place (probably due to a mix-up of the shipping label at the shipping center). In the tracking, the item is still marked as "License plate is voided" since December 9. The seller refunded me the purchase price, but unfortunately that only covers the actual purchase price, not the shipping fees paid to the shipping center or the import VAT paid. How do I get these back? If I click on "Item not received", I only get the message, "Seller has already refunded". The international shipping center is not reachable for me. What a hassle... Thanks for any help,cavo

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