Problem with unexpected charges and shipping label fees | Members help members

hmood-224 · 2026-02-09T08:31:03.534000Z

Hello eBay Support,I would like to report unexpected charges on my account and request clarification.I recently noticed several fees and deductions that I did not authorize or understand, including:• A high shipping label fee (listed as €43.74), which I did not purchase knowingly.• Transaction fees and additional charges that resulted in a negative balance.• Subsequent withdrawals from my bank account, including €6.98.My order details show that although the buyer paid €36.76, my final order earnings became –€12.47, which is incorrect and does not make sense.I kindly request:1. A detailed explanation of all charges applied to this order.2. Verification of the shipping label fee — I did not purchase any label for €43.74.3. A refund for any incorrect or unintended fees.4. To prevent further withdrawals from my bank account until this issue is resolved.Please review this matter urgently and update me as soon as possible.Thank you for your assistance.Best regards,hmood-224

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