Problems after a "Buy It Now" purchase: How do you deal with unexpected fees?
Summary: birgit-skorpion reports unexpected shipping charges after using the "Buy It Now" button and is looking for advice on how to resolve the problem and avoid situations like this. voli-maus asks whether the purchase was made abroad, suggests involving an eBay employee, and asks for the item number.
Hello dear community,
I recently ran into a problem after I clicked the "Buy It Now" button. I was shown a shipping fee of 65 euros that I hadn't expected. I contacted the seller and wanted to back out of the purchase. But now I keep getting notifications to complete the payment settings.
Have you had similar experiences? How did you solve the problem? What tips can you give me to avoid such situations or sort them out smoothly? I'm looking forward to your advice and experiences!
perfect-sally
Mentor1 month agoAnd the "delivery fee" wasn't shown anywhere before the purchase? I can't imagine that.
Please tell me the item number.
voli-maus
Mentor1 month agoHello @birgit-skorpion ,
Did you buy it abroad?
Please get back to me again tomorrow morning, then an eBay employee can be tagged.
Could you mention the item number <<<<ß