Problems with price suggestions in the eBay app | Members help members

19master71 · 2026-03-22T15:03:36.334000Z

For over a week now, I’ve had this problem with at least 3 price offers: potential buyers send me an offer, I confirm/accept it, and then that offer still shows up under "open" as not yet paid.However, this problem only happens in the eBay app on my phone. A very diligent employee tried to trace this back, but couldn’t even find the eBay message about the buyer’s offer; apparently it doesn’t exist at all. Just now this problem happened again. What’s going on there?Has anyone else experienced this?I worked around it by messaging the buyer and afterwards refunding all differences related to the offer and combined shipping. But that can’t be right, can it?

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Problems with price suggestions in the eBay app | Members help members | eBay Germany