Chargeback despite delivery | Members help members

warthog72 · 2025-10-30T06:16:45.939000Z

I sold a watch on Ebay that couldn’t be delivered and therefore had to spend a few weeks in the DHL basement for the time being. However, the buyer only informed me about it after 2 weeks and opened a case at the same time. Now he finally received the watch on Monday, but Ebay simultaneously closed the case permanently.Now Ebay is going to debit the purchase amount from me and the buyer will then have both, the money and the watch.He himself is not showing any understanding and is no longer responding either.What can I do?I would now dispute the debit from my account and possibly file a complaint against the buyer, or does anyone have a better idea? Unfortunately I can’t contact Ebay to clarify this, the weird AI assistant doesn’t understand any of it.Best regards, Thorsten

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