Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
Refund
It’s about several returns. For example, the refund from 18/08 is supposedly on the way, but nothing has arrived for me.
3 comments
rolli-abie62
OP3 weeks agoI'll do it for health reasons only tomorrow
petersmodellbahnstuebchen
Mentor3 weeks agoHi @rolli-abie62
please give the order or case number once. Then the lovely @samantha@ebay can take a look there, thanks Samantha. ❤️
Alternatively, check under Payments - All transactions.
Best regards from the Baltic Sea
Peter
perfect-sally
Mentor3 weeks agoPlease list all item numbers so that an eBay employee can assign them too. Do all items have tracking and, if applicable, already proof of delivery? After receipt, the seller also has a short period to check the items before they are refunded. And depending on the original payment method, the money can also be on its way for longer. For example, if payment was made by credit card, it can take up to 30 days.
@samantha@ebay could you take a look please? Thanks