Refund but no return | Members help members

elly-30 · 2026-03-13T08:11:46.187000Z

Hallo, I had bought blinds that were unfortunately too small. I started a return. After a few days I got a message from eBay that the refund had been processed. I also got the money back, but nowhere is there any information on how I can send it back. I also can’t contact the buyer. It always shows up asking whether I want help with a topic. Don’t I have to send the item back? Can that be right?

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Refund but no return | Members help members | eBay Germany