Refund and eBay-generated Hermes label... item gone | Members help members

jola_ms · 2025-09-29T12:24:00.772000Z

Hello, a buyer wanted the refund.I sent the buyer a Hermes label through eBay.now the item is supposedly arrived at my place. which is not the case.and when I enter my postal code in the tracking, it is not compatible with the label... meaning I can't see what address it was even sent to. so then something must have gone wrong on eBay's side. and Hermes doesn't have direct customer service. how do I proceed now? the buyer is ignoring my problem. since they are now on the safe side because I supposedly received my package. so now my goods are gone and my money...

Discussions

Refund and eBay-generated Hermes label... item gone | Members help members | eBay Germany