Return rejected... | Members help members

petri-rott · 2025-10-30T13:28:51.209000Z

The item didn't fit; the seller*) didn't specify the size, but the seller refused the return because he had supposedly noted "No returns" on the item. As far as I know, though, she is legally guaranteed that for web purchases within 14 days. The eBay website also says: "Note: Commercial sellers are legally required to offer a right of withdrawal and accept returns. Such a right of withdrawal can only be excluded for certain goods, for example for personalized items." He is obviously not interested in an amicable solution, as suggested, and did not respond to it. But he deleted the negative review on his eBay page.

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