I bought an item described as like new. It is a pair of speakers. However, both devices are missing the silicone cover on the USB‑C port. Because of this missing part, noticeable distortion can be heard in the bass range, so the speakers are not usable in this condition. In addition, the IP67 certification is no longer valid.After I requested the return, I was shown that the item had supposedly already been sent by me. However, I did not receive a return label by email and did not send anything....

@grolik2003 wrote:I bought an item described as like new. It’s a pair of speakers. However, both units are missing the silicone cover on the USB‑C port. Because of this missing part, there are noticeable distortions in the bass range, so the speakers are not usable in this condition. In addition, the IP67 certification is no longer valid.After I requested the return, I was shown that the item had supposedly already been shipped by me. However, I did not receive a return label by email and...

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